Pricing and payment

Dr Emma is a privately billing doctor. Some consultations may attract a medicare rebate dependent on patient eligibility.

Patients are required to pay for consultation on the day of attendance prior to leaving the practice.

Children under 16 will be bulk billed and DVA patients at Dr Emma’s discretion. Reduced price is available to concession card holders.

• Standard GP appointment (Level B) - $110.00

• Long GP appointment (Level C) -$175.00

• Short GP Appointment - $85.00

• Prolonged GP Appointment - $350.00

Please contact the practice to discuss costs for all procedures or commercial occupational medicals.

Dr Emma will provide you with an invoice for all travel insurance claims if appropriate.

What hours does Dr Emma work?

Consultations are generally available between 0800 hrs and 1645 hrs Monday to Friday. The practice is normally shut on public holidays. Please telephone or check the “Book Consultation” button for availability.

How can I book a consultation?

Consultations can be booked via the “Book Consultation” button on the website which will direct you to Health Engine to complete the booking.

Alternatively please contact (07) 5486 4600

What is private billing?

Operating as a private business, GPs are free to determine reasonable fees that are reflective of the services they provide. If you are privately or directly billed, you are paying the GP’s fee in full. You will then receive the relevant patient rebate (if eligible) from Medicare for the service you received, subsidising part of the fee you were charged. The Medicare rebate may not cover the total cost of the health service. The Australian Medical Association (AMA) fee structure forms the basis of our billing policy and Dr Emma charges the fees that reflect the time taken and degree of complexity in each consultation.

After-hours and Emergencies

If the matter is an emergency please call Queensland Ambulance on 000.

Please do not delay calling an ambulance or attend at the practice in case of a medical emergency as a hospital emergency department is the most appropriate place for treatment.

Can the doctor refuse to see a patient?

Dr Emma is an independent private general practitioner and as such can choose to consult or not consult with a patient at her sole discretion. On occasion a therapeutic relationship may break down and it may not be in the best interest of both the patient and doctor to continue that relationship to achieve best health outcomes.

Who can I speak to if I have a practice issue to discuss?

Please note that Dr Emma is currently practising as an independent contractor at Cooloola Coast General Practice. The practice has its own management, policies and procedures and Dr Emma kindly encourages patients to clarify any specific practice issues with management.